Refund Policy

All purchases at NorrTheme are covered by a “7 Days No Questions Asked” refund policy. We are so sure as to the high quality of our products that if you are not satisfied within 7 days of use, you may ask for a refund. Your refund will be duly processed back to you – no questions asked!

Please review the following guidelines when making your refund claim:

  • After 7 days from the date of purchase has passed, a refund will not be possible.
  • The amount refunded will be equal to the fee paid, minus any discounts (if any).
  • A refund will not be possible on accounts where you are renewing membership.
  • A refund will be denied in cases of abuse, i.e., new accounts with unusually high download rates within the 7 day period.

Be aware that NorrTheme reserves its right to refuse refunds in instances that show there have been efforts made to abuse the above policies. It has been previously observed that a number of users have downloaded as many products as possible, ask for a refund, and then repeat said behavior from a new account when patches or updates have been launched.

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